SAP (Sales Assurance Plan)

Assuring more responses and less missed opportunities

Our Objective

To provide supplemental sales support to properties needing assistance with sales inquiries, targeting corporate accounts, and managing group events, that otherwise would prohibit a property from obtaining its fair share of the market.  Simply put, we now offer Sales -on- Demand.

Save Time

Earn More

Grow Faster

Friendly Support

What We See


GM's of limited and/or Mid-scale properties are currently overworked, overwhelmed, & understaffed. Causing sales activities, to not be categorized as an immediate priority.


In today’s climate, on-site sales managers are having to manage more operational tasks than before, delaying response time to active leads.





28% of group sales inquiries are either lost, ignored, or abandoned.



All these facts, confirm that new business is being left on the table, potentially causing revenue goals to become unattainable.

PACKAGE OVERVIEW

LEVEL 1:

ICE-CHIP SUPPORT

Cost: $1,650.00/Month

  • Respond to all Corporate RFPs
  • Respond to all Group Leads
  • Negotiate & Generate Group Contracts
  • Host virtual property tours as needed
  • Host Bi-Monthly checkups
  • Attend 1 Revenue call per month
  • Provide monthly reports regarding Lead response updates & outline sales strategies.












LEVEL 2:

ICE-CICLE MAINTENANCE

Cost: $2,250.00/Month

Includes all tasks in Level 1 plus….

  • Attend all Revenue Calls
  • Respond to all Direct LNR Inquires
  • Negotiate & Generate LNR Contracts
  • Manage Group Pick-Up and follow up with pick-up.
  • Prospect Client Identified Targeted Accounts (up to 5) per month
  • Support Top 3 LNR













LEVEL 3:

THE ULTIMATE ICEBREAKER

Cost: $ 2,650.00/Month

Includes all tasks in Level 2, plus…

  • Prospect Client identified Targeted Accounts (up to 10) per month
  • Support Top 5 LNR

*Business Case Management & Group Concierge Services*

  • Complete Business Cases for all Qualified Corporate Accounts
  • Appeal Declined Business Cases
  • Enter group blocks & Managing Rooming Lists, including Reservation Changes, Special Requests, etc.
  • Host as personal Liaison to Group Planner
  • Formulate Group Resumes
  • Post Group Follow-up including Thank You Card Send Out, Phone Call, and/or Email Follow-Up
  • Manage Billing
  • Manage Commissions/ Rebate Payouts
  • Annual In-Person Hotel Visit




Premier Programs


(Designed for hotels with sales managers)

Icebreakers Specialist



Cost: $1,850.00/Month

Icebreakers Support Specialist: Gives you premium access to a Certified Icebreaker, who will work as a hotel’s personal sales help desk, or sales department advisor, supporting areas of needs such as, Account resolution, Marketing & Lead Strategies, locating industry resources in support of business strategies. Create sales action plan, schedule weekly check-up (This program is a progressive program, and designed for hotels with a dedicated sales manager or a GM that is actively involved with sales and seeking to advance & enhance entire sales department)

Icebreakers Elite Specialist


Cost: $2,500.00/Month

All-Inclusive of Icebreakers Specialist Package plus...


2 (45 mins) personal one-on-one virtual coaching sessions per month. These coaching sessions will provide written evaluations and action plans to assist with professional's growth & development. This package also includes an annual in-person hotel visit.


What People Say About Us